R24 FOR AUTOMOTIVE
AI call answering, lead capture, appointment coordination, and follow-up built around your dealership or automotive business.
Request your automotive demo
Sales floors get busy, service advisors are with customers, and shoppers inquire at all hours—even after closing. R24 answers calls 24/7 with a natural-sounding AI receptionist that’s easy to talk to, collects the right details, and follows your dealership’s preferred process. Sales and service inquiries can follow different handoffs, with notifications to designated staff or an owner.
Vehicle questions
Identify the vehicle they’re interested in and collect their contact information. Answers about availability and pricing use your approved inventory information. Questions that need more detail are passed to the appropriate staff member.
Trade-in inquiries
Gather the vehicle’s year, make, model, mileage, and a preferred callback time. Your staff handles appraisals and valuations; trade-in quotes stay with your team.
Sales appointments and service requests
Schedule sales appointments and service visits around your staff’s availability and service rules, using your existing calendar or one we set up for you. R24 can confirm bookings or send requests to your team for approval—whichever you prefer.
Listing and advertising leads
Help follow up with inquiries from your online vehicle listings and advertising. During setup, we review the platforms you use and the available integration options to determine how those leads reach R24 and your team.
ILLUSTRATIVE SCENARIO
An after-hours shopper calls about an SUV. The assistant captures the vehicle of interest, phone number, and preferred contact time, then notifies the sales team. Follow-up uses your approved workflow. The shopper receives confirmation of their appointment.
R24 founder Todd Ivanhoe brings 25 years of automotive retail experience. He knows how easily an inquiry can get lost on a busy day, after closing, or between sales and service. That background shapes how we customize R24 around your dealership—the way your team works and how you want each inquiry handled.
We review your tools, approved information, routing, and notification preferences, then test real-world scenarios together before launch. Your team can review captured information through the client portal. R24 manages ongoing adjustments as your inventory processes, hours, staffing, and business needs change.
Can you work with my CRM or listing leads?
R24 can work with many popular automotive CRMs to help capture and follow up with leads. We’ll review your specific CRM, available integrations, and workflow before setup, so you’ll know what can be connected and how it will work.
Can AI quote inventory or prices?
Only from the approved connected information included in your setup. Unclear details are passed to staff.
Can it confirm appointments?
Absolutely. We customize the booking process around how your dealership works. R24 can book and confirm appointments using your existing calendar or one we set up for you, send requests to your team for confirmation, or use a mix of both—for example, confirming sales appointments while routing certain service requests to your staff. You choose which appointments R24 handles and which need your team’s approval.
Try a personalized demo built and branded around your business. Ask questions and test the scenarios that matter to your team.
Request your automotive demo