R24 FOR SALON & WELLNESS
A natural-sounding AI receptionist that’s easy to talk to for beauty and hair salons, nail salons, and massage practices—handling bookings, questions, and messages while your team focuses on clients.
Request your salon/wellness demo
Whether everyone is with a client or your business is closed, R24 gives callers a natural-sounding AI receptionist that’s easy to talk to—booking appointments, answering questions, and taking messages.
Match the service and staff preference
Customers can request their preferred staff member or hear available options for their service and requested time. If their preferred person is unavailable, R24 can offer another available staff member or a different date or time with the person they chose.
Make the appointment clear
Collect the caller’s name and best contact details. Confirm the requested service, staff member where applicable, and appointment date and time with a clear readback. Appointment lengths, time between services, business hours, and staff days off follow your booking procedures.
Keep customers and the team informed
Keep customers and your team informed with appointment confirmations by text or email. Reminders can be included, and R24 can handle scheduling changes and cancellations according to your procedures.
ILLUSTRATIVE SCENARIO
A customer calls after hours to book a manicure with Emily tomorrow at 2 p.m. R24 checks Emily’s calendar, collects the customer’s name and mobile number, and confirms the appointment details. Once booked, the customer receives a confirmation and the appointment appears on the salon’s calendar.
R24 handles bookings and routine questions, so your team can stay focused on clients without stopping to answer every call or needing a dedicated receptionist. When a caller wants to reach the owner or another staff member, R24 sends a clear text or email with their message and contact details.
We customize your AI receptionist around your services, staff, hours, and preferences, then test it with you before launch. As your business needs change, we adjust the system for you.
Can we keep our existing calendar?
We review your current calendar during setup. R24 can use your existing calendar or one we set up for you. You choose whether it confirms appointments, sends requests to your team for approval, or uses a mix of both, following your availability and booking procedures.
Can callers reschedule or cancel?
Yes. R24 follows your procedures for scheduling changes and cancellations. Requests that need your attention arrive as a clear message with the caller’s contact details.
What if the preferred stylist is unavailable?
R24 can offer another available staff member or help the caller choose an available date or time with their preferred person.
Try a personalized demo built and branded around your business. Ask questions and test the scenarios that matter to your team.
Request your salon/wellness demo