R24 TECHNOLOGIES / LEGAL

Privacy Policy

Last updated: October 4, 2026. This Privacy Policy explains how R24 Technologies handles information collected through our website, demo request forms, and communications with customers and prospective customers.

Information we collect

When you submit a website form or contact us, we collect the information you provide, such as your name, business name, phone number, email address, and details about your inquiry. You may also provide communication preferences or SMS consent. Website hosting and service providers may process technical information needed to operate and secure the website, such as IP addresses, browser information, and access logs.

How we use contact information

We use your information to respond to inquiries, arrange demos and appointments, provide customer care, understand your business needs, and communicate about relevant R24 services. We also use information as needed to maintain our systems, prevent misuse, and meet legal obligations. SMS communications are subject to your opt-in and the messaging terms below.

Data storage and service providers

Demo request information is submitted to our Supabase Edge Function for processing. We may use hosting, database, communications, and other service providers to operate our business and handle inquiries. These providers may process information on our behalf for those purposes. We retain information as reasonably needed for the purposes described here and applicable legal requirements; retention can vary by the type of record.

SMS communications and mobile privacy

If you opt in, R24 Technologies may send inquiry follow-up, customer care, appointment-related, and relevant service messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. You may submit a demo request without opting in to SMS.

No sale or marketing sharing of SMS consent

Mobile information and SMS consent will not be sold or shared with third parties for their marketing purposes. SMS opt-in information and consent are not shared for third-party marketing. Service providers may process information only as needed to deliver communications and support our services, not for their own marketing. We may disclose information when required by law or to protect legal rights and security.

Data security

We use reasonable safeguards designed to protect personal information. No online transmission or storage system is completely secure, and we cannot guarantee absolute security. Please avoid including sensitive financial, health, or other confidential information in website inquiry forms.

Your choices

You may choose not to provide optional information or not to opt in to SMS. Reply STOP to stop SMS messages. Contact us to update your details, request access or deletion, or ask about your privacy rights. We will respond as required by applicable law; some information may need to be retained for legal or legitimate operational reasons.

Policy updates and contact

We may update this policy as our practices or services change. The updated date will appear on this page. For privacy questions or requests, contact Todd@r24technologies.com.

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